Hot Water Heat Pumps

Hot water heat pumps (HWHPs) are supported with financial incentives under a range of energy efficiency and emissions reductions / renewables programs across Australia. Some of these programs provide detailed requirements on installation of HWHPs in order for the installation to be eligible for incentives for households, small businesses and commercial and industrial (C&I) businesses.

Published Information

The sample list below includes published information available to the Australian market - you will need to check if newer editions exist. (This list is provided in good faith, with all care and no responsibility.) Those documents published by governments to support certificate creation, for example under the energy savings schemes, are generally published following targeted and public consultations, and those consultations are generally still accessible on the internet.

NSW - Energy Savings Scheme

1. NSW ESS information sheet on HWHPs for residential and small business (HEER) method (ACPs required to provide), NSW Government
2. NSW ESS information sheet on HWHPs for business (IHEAB) method (ACPs required to provide), NSW Government
3. NSW ESS method guide for HEER including requirements for installers (ACPs required to follow), NSW Government
4. NSW ESS method guide for IHEAB including requirements for installers (ACPs required to follow), NSW Government

Vic - Victorian Energy Upgrades (VEU) Program

1. Vic VEU information sheet on HWHP sizing guidance for households (APs required to provide), Victorian Government
2. Vic VEU commercial and industrial (C&I) heat pump heaters technical guidelines (APs required to follow), Victorian Government
3. Vic VEU code of conduct - consumer statement of rights (APs required to provide), Victorian Government

Vic - Solar Victoria Hot Water Rebates Program

1. Vic Solar Victoria hot water audit checklist for installers, Solar Victoria, Victorian Government
2. Vic Solar Victoria hot water fact sheet

National - Small-scale Renewable Energy Scheme

1. National SRES - CER Sample designer and installer written statement, Australian Government

General

1. ESIA Best Practice Guidance - Minimum installation requirements for residential HWHPs - including an installation checklist pages 1-11. (ESIA encourages ESIA members to use)
2. Your Home - Hot water systems, Australian Government

Standards

1. Australian Standard 2712, Solar and heat pump water heaters - Design and construction (First published 1984, Reconfirmed 2020), Standards Australia. Abstract: Specifies performance-based requirements for the design and construction of both components of solar and heat pump hot water supply systems, and complete systems, for household premises and for commercial and industrial installations comparable with household installations, intended to deliver drinking water of acceptable quality. Heat pumps installed under major schemes in Australia require this standard to be met as part of the product approval process by scheme regulators.

Please contact comns@esia.asn.au if you would like more information regarding this list. Email us if you wish to have a published resource added/updated.